agen46 Casino & Sportsbook Data Care

This page describes what we collect when you use agen46 and how we keep that data protected. We process personal information—email, phone, identity documents, payment details, and gameplay records—to operate our platform, verify accounts, process withdrawals, and comply with local regulations across our service regions from Jakarta to Semarang.

Our approach to data handling is straightforward: we collect only what is necessary, store it securely, and share it only with processors who help us deliver the service or meet legal obligations. We do not sell your data to third parties. We undertake to let you access, correct, or delete your information on request, subject to regulatory retention rules.

What we collect and why

When you register an account on agen46, we collect your email address, phone number, full name, and date of birth. During account verification—which is required before you can deposit or withdraw—we request a copy of your identity document (KTP, passport, or driver's licence). We do this to comply with anti-money-laundering (AML) and know-your-customer (KYC) rules that apply in the jurisdictions where agen46 operates.

We record your payment information when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet). This includes transaction IDs, amounts, and timestamps. We also log your gameplay activity—bet history, live-dealer table sessions, slot spins, sportsbook selections for Liga 1 matches and other events—to detect fraud, calculate winnings and losses, and respond to account queries.

We do not sell your data. We share it only with payment processors, identity-verification vendors, and regulators who require it by law.

agen46 Data Policy

We also collect device information—browser type, IP address, approximate location (country or city level), and operating system—to detect unauthorized access attempts and prevent account takeover. Cookies and similar tracking tools help us remember your preferences and improve the platform experience.

Third-party data processors

We work with external vendors to run agen46. Payment gateways (such as the processors behind mobile banking and local payment) receive your banking details. Identity-verification services receive a copy of your document and biographical data to confirm you are who you claim. Our live-dealer studio partners in Manila and other centres receive minimal session data to route your gameplay and chat. Hosting and analytics providers may see IP addresses and browser logs. All these vendors are bound by confidentiality agreements and must use your data only for the purpose we specify.

Your rights on agen46

Access: You can request a copy of all personal data we hold on your account.
Correction: If your name, phone, or other details are wrong, contact support to update them.
Deletion: Subject to regulatory record-keeping rules (we must keep transaction logs for 5 years), you may request that we delete non-essential data.
Withdraw consent: You can opt out of marketing emails at any time via the unsubscribe link.

Cookies, data retention, and contact

We use cookies to store your session token (so you stay logged in), remember language preference, and track how you navigate our sportsbook and live-dealer sections. These are strictly functional and analytics cookies; we do not use third-party advertising cookies. You can clear cookies from your browser settings, though this will log you out of agen46.

Session data: Kept for 90 days after your last login, then deleted.
Account records: Retained for the duration of your account plus 5 years for regulatory compliance.
Identity documents: Stored encrypted and deleted 3 years after account closure unless law requires longer retention.

If you have questions about how agen46 handles your data, wish to exercise your rights, or believe we have mishandled your information, contact our support team. We respond to data requests within 14 days. Our data protection lead can be reached via the contact form on this site. We are committed to protecting your privacy and complying with applicable data protection regulations in the regions where agen46 operates.